Frequently Asked Questions

Welcome to Bebelu's Frequently Asked Questions! Here we answer the most frequently asked questions about our strollers and services. If you don't find what you are looking for here, please feel free to contact us.

How quickly are orders delivered?

" Depending on your location, you can expect your stroller to arrive within 3-5 working days. Our delivery partners ensure safe and efficient delivery. We offer Track & Trace for every order."

What is your return policy?

"We have a 30-day return policy. Products must be unused and in their original condition for a full refund."

Do you ship internationally?

"Yes, Bebelu ships strollers throughout Europe without additional shipping costs."

Which payment methods do you accept?

"We accept Bancontact, Creditcard, Klarna, PayPal and iDEAL for your convenience."

Are your strollers safe?

"Safety comes first at Bebelu. All our strollers meet the strictest safety standards and are designed with the well-being of your child as a priority."

Can I change or cancel my order?

"Yes, you can change or cancel orders as long as they have not yet been shipped. Please contact us as soon as possible."

How do I contact customer service?

"For questions or support, we can be reached via email and our contact form on the website. We are always ready to help."

We are always available for more information or specific questions. Your satisfaction is our top priority at Bebelu!